Thank you for checking with your neighbors and family members. We have shipped out your replacement package, and the tracking number for that package is [ENTER TRACKING NUMBER]. In order to make sure the package gets delivered to you, We have shipped it with a signature requirement. Please note that as part of their investigation, UPS will be contacting you to see if you have received the shipment. Please let them know that the original package was lost, and the only one you received was the replacement (second shipment) package.
