We apologize for the leaking bottle of [PRODUCT NAME] and we will happily replace it with a complimentary bottle. At MenScience, we are committed to providing the highest quality service available and meeting our customers’ needs beyond their highest expectations. We will ship your replacement bottle today via UPS. The tracking id is [ENTER TRACKING ID]. You may track the status of your package at any time by entering this number at www.UPS.com.